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Delivery Services

Home-Delivery times(City/Town)

'One-off' regular orders are dispatched by courier and can be received the next business day. Orders for weekend-viewing must be placed by midday Thursday.

Home-Delivery times (Rural)

'One-off' regular orders to rural/RD address are dispatched by NZ Fast Post for delivery in 3-4 days. We recommend orders for weekend viewing are placed by midday Tuesday.

Round-Trip Delivery times

Our Round-Trip Concession offers the best value for Home-Delivery rentals, however delivery methods are optimised as follows:

All orders for single titles are dispatched by NZ Post for delivery in 3-6 days (local-rural respectively). Note that New Release titles (ie. $8) are not available as single item orders.

2 titles are delivered by Fast Post for delivery in 2-3 days.[RECOMMENDED]

3 or more title orders are dispatched by overnight courier to all NZ addresses except for rural/RD addresses, which are dispatched by Fast Post for delivery in 3-4 days.

Same-day Delivery (Wellington CBD only)

Have films delivered to your downtown office on the day of ordering. Orders just need to be received before 12pm (noon).

Note: Courier services for home delivery operate Monday—Friday only.

Delivery Fees

Home-Delivery Rental Fees
Courier Type DVD & Blu-Ray VHS
Return courier or post $7 flat rate $7 up to 3 items
One-way courier or post $3.50 flat rate $3.50 up to 3 items
Round-Trip concession Delivery fees included n/a

For Same-day delivery (Wellington CBD only) add a $3 surcharge to the standard courier options. Orders must be received before 12pm.

Note: Films are subject to availability. We will endeavour to notify you if we are unable to supply the item by the date you have specified.

Sales Delivery

New Zealand delivery

DVD and video items held in stock and ordered before 12pm are dispatched the same day for overnight delivery. Most other items are dispatched within 2-5 working days. There are some exclusive sale items that may take up to 3 weeks delivery. Customers are notified by e-mail on the day that items are dispatched.

Items are dispatched by ‘Courier Post’, with the exception of single DVD sale items, which are customarily delivered by New Zealand Post (unless the courier option is chosen). From time to time, we also use ‘Post Haste’ Couriers as a secondary service provider.

International delivery

DVD and video items are dispatched by ‘Air Mail’ using the New Zealand Postal Service. Expect delivery within 7–14 working days from the placement date of your order. We will notify you in the event of a likely delay.

Delivery Fees

Purchase Shipping Rates
Destination DVD (Std) DVD (3-disc+) DVD (Box)
New Zealand $2.80 per item* $4.00 per item $6.00 per item
Australia $8.50 per item $11.00 per item $13.00 per item
International $13.50 per item $16.00 per item $18.00 per item

Prices are in $NZD.

*'Overnight' courier option also available @ $4.00 for single item orders.

Note: NZ delivery orders have a maximum freight charge of $15. International freight discount rates apply for bulk orders and are priced on application.

 
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